1. Digital Product Delivery

NKBJ Digital exclusively sells digital products including software, templates, themes, source codes, eBooks, AI resources, courses, spreadsheets, design assets, and downloadable content. No physical goods are shipped.

2. Delivery Method

After successful payment confirmation, purchased products become available through:

• User Dashboard
• Download Links
• Email Delivery
• Order History Section

3. Delivery Timeline

Most products are delivered instantly after successful payment. In some cases, payment verification may delay delivery by several minutes or hours.

4. Failed Delivery

If customers do not receive access within 24 hours, they should contact customer support with order details.

5. Download Responsibility

Customers are responsible for downloading and securely storing purchased files. We recommend maintaining backups.

6. Technical Issues

If a file is corrupted, inaccessible, or incomplete, we will provide replacement downloads wherever possible.

7. No Shipping Charges

Since products are digital, shipping fees, courier charges, logistics costs, and delivery charges do not apply.