1. Instant Delivery Products

Since digital products are delivered immediately after successful payment, cancellation requests are generally not accepted once access has been granted.

2. Cancellation Before Delivery

If payment has been completed but digital access has not yet been provided, customers may request cancellation.

3. Cancellation After Download

Once a product has been downloaded, accessed, activated, or delivered through the customer dashboard, cancellation requests cannot be accommodated.

4. Exceptional Circumstances

Cancellation requests arising from duplicate transactions, payment errors, or technical delivery failures may be reviewed individually.

5. Abuse Prevention

Repeated cancellation requests, misuse of refund systems, fraudulent claims, or chargeback abuse may result in account restrictions.

6. Contact Information

For cancellation-related inquiries, customers may contact our support team using the details provided below.